Faq
The Essentials, Elegantly Answered
Every detail matters. Here you’ll find answers to the most frequently asked questions about our collections, services, shipping, and returns. A seamless experience, crafted to meet your highest expectations.
Very often items are in limited editions, and for 15 years now we've favored the boutique in stock.
From now on, we'll equalize the stock available in the boutique and online.
If you don't want to miss a piece, it's best to register and be notified straight away when we add new items, so you can order quickly.
We create little, but well. Our pieces are produced in limited series to limit waste and preserve the authenticity of each garment.
All our garments are carefully designed and handmade in our workshops, in a small series. Each piece reflects our commitment to responsible, humane fashion. Singapore, Indonesia, and our embroideries in Senegal are entirely handmade.
FOR OUR BRANDS COLLAB. THE CLOTHES ARE MADE IN FRANCE AND ITALY.
We select natural, sustainable fabrics from environmentally friendly suppliers: cotton, linen, viscose, silk, silk crepe or recycled materials, depending on the model.
Our cuts are designed to enhance every body type. You'll find a detailed size guide on every product page.
Need personalized advice? Contact us! contact@asfall.com
Yes, within the limits of our stocks and capacity. If you want to adjust a length, or order a piece in another size,
contact us: contact@asfall.com or
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Each order is lovingly prepared within 3 working days. Delivery is then guaranteed within 2 to 4 days for mainland France, one week for Europe and 7 to 8 days for SINGAPORE, ASIA, US, DUBAI etc.
Yes, you can return an unworn and unwashed item to us see conditions under <<TERMS&CONDITION>>. You are responsible for the return shipping costs, except in the event of an error on our part. See our <<TERMS&CONDITION>> <<Returns & Exchanges>> page.
Each garment comes with a care label. As a general rule, wash cold, by hand or on a delicate cycle, and avoid tumble-drying.
You can follow us on Instagram @asfalll_com or write to us contact@asfall.com
We're always happy to answer!
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